Privacy Policy

regional + urban

Privacy Policy


Approach to Privacy

RMA Engineers Pty Ltd ATF Rowen Meyer & Wardle Unit Trust (“RMA”) is committed to protecting the privacy of personal information and meeting any privacy obligations set out in the Privacy Act 1988 (Cth) (‘the Privacy Act’) that might apply. Any organisation covered by the Privacy Act must have a privacy policy in place which deals with the collection and use of individuals’ personal information.

RMA collects personal information to conduct its business and comply with a range of legislative requirements.

The purpose of this policy is to overview how RMA handles personal information of clients and other parties external to RMA. RMA may also have a separate privacy policy that addresses the collection and use of personal information of employees and independent contractors.

By providing RMA with personal information, you consent to the collection, use, disclosure, storage and transfer of that personal information as set out in this policy.

Personal Information

Personal information is information relating to an individual or other entity which (either directly or indirectly) identifies an individual or makes the person’s identity reasonably apparent. Personal information RMA collects includes (but is not limited to):
  • Names
  • Street and postal addresses
  • Email addresses
  • Phone numbers
  • ABN, ACN and other entity information.

All information collected will be used and disclosed by RMA only in accordance with this policy and the law. RMA will take reasonable steps so personal information is held securely.

Collection of Personal Information

RMA will only collect personal information if it is reasonably necessary for RMA’s functions or activities. RMA will collect this information directly from you, by a third party you have given consent to disclose your personal information, by a credit agency, government or statutory body, or as otherwise available in the public domain.

Use of Personal Information

The purposes for which RMA may collect, use, and disclose personal information include (but are not limited to):
  • When entering into relationships with new clients, potential clients, suppliers and industry peers
  • When conducting surveys
  • To provide services
  • To carry out a contract including, where relevant, its termination
  • To comply with all applicable law
  • To prevent and detect fraud or other criminal offences
  • To defend RMA in respect of any investigation or litigation and to comply with any court or tribunal orders for disclosure
  • Where failure to disclose information would place the health or safety of people at risk
  • Otherwise as permitted or required by law
  • Otherwise with your consent.

Disclosure of Personal Information

To the extent necessary for the operation of RMA’s business and performance of services, RMA may disclose personal information to third parties including (but not limited to):
  • Other companies within the RMA group
  • Employees and contractors working for RMA
  • Technology service providers, including, cloud hosting service providers, software suppliers, maintenance and support service providers, and security services on a confidential basis so that they can provide services to RMA
  • External consultants such as legal, industrial relations, accounting and insurance
  • Government agencies such as the ATO, Fair Work Ombudsman, WorkCover, etc
  • To other third parties as allowed by law or with your consent.

Personal Information Outside of Australia

RMA may disclose personal information to third parties who store data outside of Australia.

Accuracy and Storage of Personal Information

RMA will always endeavour to maintain an accurate record of all personal information it holds. You must ensure that all personal information provided to RMA is accurate and up to date and notify RMA of any changes where required.

Access to Personal Information

You can request copies of your personal information by contacting [email protected]. RMA may charge reasonable fees for access to personal information and may refuse to provide access to, or delete, information where this is required or authorised by the Privacy Act or another law. If personal information is incorrect, you may contact [email protected] to request that RMA amend its records and RMA will take reasonable steps to do so.

Raising a Concern or a Complaint

If you have any concerns about the use of your personal information, contact [email protected]. RMA will endeavour to provide a reply within 21 days.